All Episodes
Displaying episodes 1 - 30 of 92 in total
Cultural Contribution Series: Behaviours to build a People First culture
People-First cultures are predicated on the belief that if you look after your people, they are more likely to do their best, and therefore your organisation will be s...
Cultural Contribution Series: Behaviours that build a Customer-Centric culture
Customer-Centric cultures put the customer at the heart of everything they do. It’s important to understand the behaviours that characterise them, so you know what to...
Cultural Contribution Series: Behaviours that build an Innovation culture
Innovation cultures are rare, but their value cannot be overestimated. It’s important to understand the behaviours that characterise them, so you know what to look for...
Cultural Contribution Series: Behaviours that build a One-Team culture
One-Team cultures are in demand, but are among the more challenging to get right. It’s important to understand the behaviours that characterise them, so you know what ...
Cultural Contribution Series: Behaviours that build an Achievement culture
Achievement cultures are very attractive, but they can be difficult to create. It’s important to understand the behaviours that characterise them, so you know what to ...
Cultural Contribution Series: Introducing The Taylor Assessment
How can you measure cultural contribution? Traditionally this has been difficult, but with the launch of The Taylor Assessment we have the answer. Take the guesswork o...
85: Agile Series - Empowerment
To be agile demands teams to be empowered, and that can be a stretch for both the empowerer and the empoweree. Find out more in this episode. Buy the Walking the Ta...
84: Agile Series - Customer-centric mindset
Constant interaction with the customer is one of the features of agility, and requires some particular patterns of thinking from those who which to become more agile. ...
83: Agile Series - Four Mindsets for Agility
How to be faster, more flexible, more adaptable. Agile work practices have been introduced by many organisations, but they need agile mindsets to make them work. And...
82: Walk and Talk Series - Recruiting & Promoting
Who you choose to fill an empty role sends such a strong message about what you truly value. Here Carolyn talks about how to use both external and internal hires to re...
81: Walk and Talk Series - How Meetings Shape Culture
In a very practical way, this episode outlines four dimensions through which you can make changes to those meetings you influence, so they become a better symbol of th...
80: Walk And Talk Series – Messages
In this episode, Carolyn explores how to get engaged in a cultural goal even if you were not a part of creating it. And for those designing the best way to involve ot...
79: Walk and Talk Series - Engaging others in the aspiration
In this episode, Carolyn provides some tips on what it takes to both describe your aspirational culture and then get others aligned to what it means. Buy the Walkin...
78: The Trust Equation series – Self-Interest.
In this final episode of the series Carolyn explores the most powerful contributor to being trusted, or not: whether others see us as putting our own interests way ahe...
77: The Trust Equation series - Intimacy
Building the human side of a trusting relationship has become even more challenging given the transactional nature of most of our virtual meetings. Showing more of who...
76: The Trust Equation series – Reliability
What does it take to build trust with others because you are someone who can be relied on to do what you say you will, be consistent in the way you respond to situatio...
75: The Trust Equation series - Credibility
The first episode in which Carolyn explores the power of David Maister’s Trust Equation, and shows how to build credibility with others as a part of building their tr...
Walking Your Talk - New Episodes Announcement
The Walking Your Talk podcast will return on November 18th. In this short trailer, Carolyn explains some of the themes to look forward to. This podcast is about le...
74: Performance Acceleration series - The roles we play
Carolyn talks with Siobhan McHale, author of 'The Insiders’ Guide to Culture Change', about how by understanding and adapting the roles we play, we can enhance our own...
73: Performance Acceleration series - Mastering Risk
How can you achieve both stretch performance and reliability – that sweet spot where you can continue to stretch without jeopardising your promises? By changing the w...
72: Performance Acceleration series - Accountability, purpose and quality dialogue
Steve Cunningham, Director of Talent at BT shares with us the work done at BT to embed more accountability into their culture, and how this has been helped by a strong...
71: Performance Acceleration series - The Right Conversation
Accountability goes up when the right conversations occur. Carolyn explains why, and how you can hold those conversations yourself. Buy the Walking the Talk book - ...
70: Pursuit Of Excellence Series - Relentless Dissatisfaction
Carolyn explores the trait which needs to be present to fuel every pursuit of excellence. Is this an inherent trait or can it be awakened in ourselves and in others wh...
69: Pursuit Of Excellence Series - Setting the ambition
Turning your pursuit into action is given more urgency with an ambition. In this episode, Carolyn describes different types of ambition and shows how to design one be...
68: Pursuit Of Excellence Series - Look outside, be intensely curious
An external orientation is essential to truly pursue excellence, because it is only by going beyond what is familiar to you that you will discover what excellence mean...
67: Pursuit Of Excellence Series - Finding The Achievement Motivation
Pursuing excellence should be such a natural thing to do with a team of people, and yet it can be remarkably elusive amongst the anxieties, pressures and expectations ...
66: Prioritisation series - The Lure Of Shiny New Things
This episode explores the paradox between our curiosity and attraction to explore new possibilities and the value in prioritising and focussing on what really matters....
65: Prioritisation Series - Making The Judgement Calls
Do you ever feel you do a little bit of everything, but struggle to fully commit attention to the things that matter most? Making a judgement call risks of making the...
64: Prioritisation Series - Too many choices, every one good.
Selecting good choices over bad ones is easy. But when every option is a good one, it’s much harder. What do you do when your work serves the needs of to many people,...
63: Special Edition - Paula Harraca, ArcelorMittal, on top team buy in
Special guest Paula Harraca, Head of People & Innovation at ArcelorMittal Long in Brazil, explains how she was able to build top team buy in to a culture strategy whic...