31: Customer-centricity series - Be in love with your customer not your product talk to their heart
A product focused mindset can block the empathy that's needed to see your offering within the context of the customer’s broader life and what is important to them. The technique of seeing the world through your customer’s eyes is harder than it appears. Find out more in this episode.
Buy the Walking the Talk book - https://amzn.to/3WunDBA
Website: www.carolyntaylorculture.com
Podcast: www.carolyntaylorculture.com/podcast
Walking the Talk: www.walkingthetalk.com
A product focused mindset can block the empathy that's needed to see your offering within the context of the customer’s broader life and what is important to them. The technique of seeing the world through your customer’s eyes is harder than it appears. Find out more in this episode.
Buy the Walking the Talk book: https://amzn.to/3WunDBA
Buy Accountability@Work book: https://amzn.to/3ZmOSQB
Website: www.carolyntaylorculture.com
Podcast: www.carolyntaylorculture.com/podcast
Walking the Talk: www.walkingthetalk.com
Buy the Walking the Talk book: https://amzn.to/3WunDBA
Buy Accountability@Work book: https://amzn.to/3ZmOSQB
Website: www.carolyntaylorculture.com
Podcast: www.carolyntaylorculture.com/podcast
Walking the Talk: www.walkingthetalk.com
