32: Customer-centricity series - Indispensable is the benchmark - does your business hit this?
In a truly customer-centric organisation, delighting customers is everyone’s job, not just those who have direct contact with them. Find out what that could mean for you, whatever role you play.
Buy the Walking the Talk book - https://amzn.to/3WunDBA
Website: www.carolyntaylorculture.com
Podcast: www.carolyntaylorculture.com/podcast
Walking the Talk: www.walkingthetalk.com
In a truly customer-centric organisation, delighting customers is everyone’s job, not just those who have direct contact with them. Find out what that could mean for you, whatever role you play.
Buy the Walking the Talk book: https://amzn.to/3WunDBA
Buy Accountability@Work book: https://amzn.to/3ZmOSQB
Website: www.carolyntaylorculture.com
Podcast: www.carolyntaylorculture.com/podcast
Walking the Talk: www.walkingthetalk.com
Buy the Walking the Talk book: https://amzn.to/3WunDBA
Buy Accountability@Work book: https://amzn.to/3ZmOSQB
Website: www.carolyntaylorculture.com
Podcast: www.carolyntaylorculture.com/podcast
Walking the Talk: www.walkingthetalk.com